Refund, Return & Cancellation Policy

Effective Date:

Kad Media (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kadmedia.in, use our services, or otherwise engage with us.


1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, billing address, company name, and any details provided when you fill forms on our website or communicate with us.

  • Service-Related Information:
    Project details, design requirements, files, and content you share with us for service delivery.

  • Payment Information:
    Transaction details (handled securely via third-party payment processors; we do not store credit/debit card details).

  • Technical Information:
    IP address, browser type, device details, operating system, and cookies for analytics and performance improvement.


2. How We Use Your Information

We use the collected information to:

  • Provide, operate, and deliver our services.

  • Send quotations, invoices, and project updates.

  • Improve our website, user experience, and customer service.

  • Communicate with you regarding promotions, offers, or important updates (you may opt out anytime).

  • Ensure compliance with legal obligations and resolve disputes.


3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

  • Service Providers & Partners: For hosting, payment processing, or analytics.

  • Legal Obligations: If required by law, regulation, or government request.

  • Business Transfers: In case of a merger, acquisition, or restructuring.


4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance user experience and track website performance. You can disable cookies in your browser settings, but some features may not work properly.


5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request a copy of data we hold about you.

To exercise these rights, email us at help@kadmedia.in.


7. Data Security

We use industry-standard measures (encryption, secure hosting, limited access) to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.


9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If we learn we have, we will delete it promptly.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date”.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: help@kadmedia.in
📞 Phone: +91 90215 33213
🏢 Address: Flat No. 2, Building No. 12, Shubham Park, Ambad Link Road, Uttam Nagar, Cidco, Nashik, PO:- Trimurti Chowk, DIST- Nashik, Maharashtra 422008

At Kad Media, we specialize in providing digital services and solutions, including but not limited to website design, development, automation, digital assets, and related IT services. Due to the nature of our business, all purchases are final.


1. No Refunds

  • Once a service or digital product is purchased, we do not provide refunds, returns, or exchanges under any circumstances.

  • This policy applies to all payments, including advance deposits, milestone payments, and final settlements.


2. Project Cancellations

  • If you choose to cancel a project after making a payment, the amount paid will be treated as a cancellation fee and will not be refunded.

  • Any work-in-progress or completed deliverables up to the date of cancellation may still be provided at our discretion.


3. Exceptions

Refunds may only be considered in the following rare cases:

  • Duplicate payment made due to a technical error.

  • Non-delivery of services due to failure on our part (not due to client delays, unresponsiveness, or incomplete information).

In such cases, please contact us within 7 working days at help@kadmedia.in with payment proof.


4. Policy Agreement

By engaging with Kad Media and making a payment, you acknowledge and agree to this Refund, Return & Cancellation Policy.


📧 Contact for Queries
Email: help@kadmedia.in
Phone: +91 90215 332

Any Queries?

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